Relaytone

Support

Clear paths to a useful answer.

Relaytone makes local-first music tools. Contact the product that you are using, include the build or version, and keep private scores, recordings, and personal details out of the first message unless support asks for them.

Choose the product

Strumetra Studio support covers its web, iPhone, and Mac App Store editions. Its support page has score, Bluetooth, microphone, and MIDI troubleshooting.

Open Strumetra support · [email protected]

StickSignal is an iPad release candidate. Its support page covers local audio, CoreMIDI destinations, and performance controls.

Open StickSignal support · [email protected]

Audetra is in a private macOS build. For feedback or a reproducible issue, use the Relaytone support address below and state that the request concerns Audetra.

Make a report reproducible

  • Product name, version or build number, device model, and operating-system version.
  • The exact steps, expected result, actual result, and visible error text.
  • For connected hardware: model, connection type, and the selected route or destination.
  • Only share a score, audio file, or screenshot when you have the right to do so and support has asked for it.

Privacy and security

For a privacy question, use the product-specific policy first. For a Relaytone website privacy question, email [email protected]. To report a security issue, email [email protected] with a concise description and a safe way to reproduce it.